Sales & Operations
Sales Associate
Grow Kafal Care's customer base for in-home tests, IV therapy and care services.
- Nepal
- Contract position
- Rs. 19,800 – 30,000 per month
- Apply by 29 January 2027
About the role
Our home-service model means a lot of families discover Kafal Care through a conversation: a call, a WhatsApp message or a visit. Sales Associates are the friendly, honest first voice that helps people choose the right service.
You will respond to enquiries, explain our blood tests, IV therapy, doctor-on-call and care services, and help customers book their first visit.
Key responsibilities
- Respond to customer enquiries by phone, WhatsApp and social media
- Explain Kafal Care's home services, packages and published prices clearly and honestly
- Help customers choose the right test or service and book their appointment
- Follow up with leads and previous customers and track every conversation in our system
- Reach out to new households, communities and local partners to grow bookings
- Share customer feedback with the operations and marketing teams
What we're looking for
- Strong communication in Nepali and English
- Comfortable with calls, WhatsApp and follow-ups
- Friendly, patient and trustworthy with customers
- Basic computer and smartphone skills
- Willing to learn about our healthcare services
Nice to have
- Prior sales or customer service experience
- Experience in healthcare, wellness or home services
- Knowledge of other Nepali languages
Contract, pay and location
- Pay
- Rs. 19,800 – 30,000 per month
- Employment
- Contract position
- Applications close
- 29 January 2027
- Where you work
- Nepal · home-service visits to patients' homes
- Employment type: Contract position.
- Applications close on 29 January 2027.
- Pay is set per role and never below Nepal's minimum monthly wage of Rs. 19,800.
About Kafal Care
Kafal Care is Nepal's preventive healthcare platform that brings the clinic home. We deliver in-home blood tests, IV therapy, doctor-on-call visits, nursing, physiotherapy and psychotherapy, headquartered in Kathmandu and serving 30+ cities across Nepal.
How to apply
- 1Apply online with your CV (and a copy of your license for licensed roles)
- 2Book a 15-minute phone interview with our team
- 3In-person interview for shortlisted candidates
- 4Offer and onboarding